Entiques is dedicated to our customers and will do everything possible to keep prices reasonable and to guarantee buyers satisfaction. We strive to sell quality merchandise, described accurately and fairly and to honor requests of buyers to the best of our ability.
Returns and exchanges
Full refunds, including return shipping charges, will be given upon return of the item in original condition that is returned within 14 days of invoicing. Returns are taken for any reason: buyers remorse, change of mind, anything is fine with Belle Epoque. If the item is damaged in shipping or lost in the mail, we will fully refund payment. Damaged items must be returned, or picture sent, and it will be up to Belle Epoque if the item needs to be returned or not.
Payment
Belle Epoque only accepts PayPal payments at this time. If you are only able to pay by personal check or money order please email us and we will see if we’re able to make any exceptions on a case by case basis. We are not able to accept credit card payments at this time. Our operating costs for PayPal are worked into the costs of goods, so you will not be charged additional PayPal fees with your purchase.
Shipping
We are willing to ship overseas. Just contact us so that we can allow the shipping to your country.
We try to ship within 48 hours of receipt of payment and we usually do. We will notify buyer when item has been shipped. In the event that there will be any delay we will notify the customer upon receipt of order and let them know when they can expect their item.
Additional policies and FAQs
Please feel free to ask any questions about our listings, we are very easy to deal with and cheerfully answer inquiries in a timely manner.
We do have multiples of many of our vintage items, so please message us about large quantity purchases.